Over the years many of MCK / Citel customers have utilized the E-1000U series of analog PBXgateway / EXTenders enabling teleworkers and other single users seamless remote access to the corporate voice and data networks. Teleworkers and other remote employees have been able to access PBX/KTS dial tone, receive office-bound calls, and invoke business calling features such as internal dialing, transfer, hold, and conference. Corporations have been able to reduce telecommunication costs by up to 30 % just by administering all PBX users from a single location and platform. And with access to internal (four-digit) dialing, there are no toll charges when calling any office within the enterprise, regardless of physical location. Further, placing regular long-distance and international calls through the corporate voice system keeps all employees on a unified dialing plan. Despite the benefits of using the E-1000U series of product (and the subsequent E-1100A series) the solution ties up a phone line the whole time the remote location is connected to the host PBX incurring line costs and frequently the need to install a second line.

With the wide acceptance and deployment of the Internet at home, either via DSL or cable there are now new cost savings available by converting your remote workers to the E-4100 series of PBXgateway / EXTenders. This change reduces analog connectivity cost, and further reduces cost by utilizing an internet connection that now exists at both locations. Management of the units by IP is easier, and can be accessed remotely. QOS may be an issue depending on data traffic but can be handled quite easily. Savings by moving to the IP PBXgateway / EXTenders can be as much as $100 per month ensuring a decent ROI to the company.

Should you wish more information on this option, please call your closest Citel Technologies, Inc. channel partner or contact us directly at sales@citel.com.